I've been reading Alan Cooper's book The Inmates are Running the Asylum. He makes a strong case for the discipline of Interaction Design. The inmates are developers and the Interaction Designers will ensure systems are built fit for purpose rather than matching the usually complex interaction idioms that developers build, because they are used to working with the complex. Definitely worth a read, so see me or Ben for a copy. Hunted around for some additional material, and came across Jenifer Tidwell's book Designing Interfaces which is pretty much available online. Also here are some links from Darryl Chantry, one of the UX presenters at TechEd : http://www.odannyboy.com, http://www.cameronmoll.com, http://www.adaptivepath.com, http://www.molecular.com, http://www.uie.com. Also worthy of a look is Shane Morris's blog.